Kamal Auto TATA and the Importance of Legal Hold Management
Kamal Auto TATA is a well-respected auto showroom, offering Tata car models for sale and service. The company has a commitment to customer service that goes beyond first-class service, extending to incident resolution. As you might imagine, the company fields a lot of customer requests via e-mail and takes pride in following up with each and every customer. They feature industry awards from Tata Motors that speak to their commitment to service excellence. With this in mind, it’s a little surprising to learn that Kamal Auto TATA’s e-mail system doesn’t automatically archive or manage customer correspondence in a way that preserves it as evidence in the event of litigation. Even if the likelihood of a lawsuit is low, the time it takes to respond to a legal discovery request is time not spent working on resolving customer issues, resulting in wasted time and customer frustration.
As one might expect, a solution exists to manage a process that is so critical to maintaining customer relationships, and it’s something that Kamal Auto TATA is ready to adopt – a comprehensive legal hold management solution. The program is not just a simple archiving program; it is a comprehensive legal hold management solution. With best-in-class security and record keeping, Legal hold pro meets all of today’s regulatory compliance standards without requiring the divulging of any proprietary information.
The best part of Legal hold pro is that it can easily be integrated directly into the existing emails that Kamal Auto TATA uses for communication, requests, and order taking. There’s nothing special needed, and the integration process is handled seamlessly by the Legal hold pro system. With the program in place, you can be sure that even the most sensitive communications are kept safe and secure. For car dealerships like Kamal Auto TATA who rely on email communication as a primary method for conducting business, it’s essential to have a program like Legal hold pro in place. It eliminates the chances of lost business opportunities due to inaccurate or incomplete records. The program works with all email clients commonly used by the automotive industry, making it easy to implement and get started. Even for dealerships that don’t use email for other purposes, this program simply keeps the records safe.
What happens if Kamal Auto TATA finds out too late that they’ve been involved in a lawsuit? Without Legal hold pro, they might find themselves facing the prospect of having to scrounge up the information from e-mails that have been erased or deleted. Sometimes, people will claim that they didn’t get a response to an e-mail and that the company is ignoring them. Without Legal hold pro, Kamal Auto TATA could end up being accused of spoliation for not saving the emails.
There are many reasons to have a program like Legal hold pro in place, and only one reason not to – Kamal Auto TATA simply doesn’t know what they are missing out on with all of the support and ease of use that Legal hold pro has to offer. These can be the same words uttered by Kamal Auto TATA dealers who were last month driving a model of the TATA Nano, which has been discontinued. If you haven’t made the jump to a more efficient car, what’s holding you back? Legal hold pro is the same thing – a forward-thinking, industry-leading product that is ready to make your life easier.